What does 0% mean in my Turnitin submission inbox? It means that the students work doesn't match sources in the Turnitin database.
How do I move submissions between Turnitin dropboxes? Module Leaders won't be able to do that. Please contact your Faculty.
What can I do if my students haven’t received a digital receipt for their Turnitin submission via email? When the submission open in Feedback Studio, click the Download icon in the bottom right and select Digital Receipt.
Why do I get Turnitin login page when I click on a submission to mark it? Because your browser is blocking third-party cookies. Read on to find out how to disable that setting.
How do I re-enable anonymous marking in Turnitin? Revealing a students name is irreversible. Please contact Digital Services.
How do I restrict a Turnitin submission inbox to only receive one submission per student? When creating a Turnitin assignment, select "Generate Reports immediately, first report is final".
How do I access all Turnitin assignments for a specific student? Module Leaders are able to do that via the TurnitinUK website.
Why can’t my students view their feedback in Turnitin? A few things to check when students are reporting that they can't view their feedback in Turnitin.
How do I share a QuickMarks set in Feedback Studio? By downloading a file from within the QuickMark Manager which can be shared with colleagues.
How do I change the post date in Turnitin? Click on pencil icon under Post Date to choose when marks and feedback should be released to students.
Why can’t I see which students viewed their feedback in Turnitin? You will need to click the refresh icon for all individual submissions for the checkmark to appear.
Why can’t my students submit to Turnitin? There a few settings you need check when students are reporting that they are unable to submit.
How do I download rubrics from read-only assignments in Turnitin? You are able to do download read-only rubrics from the TurnitinUK website.
Why does a submission show high originality score but no highlights? It happens when you have selected to exclude bibliography in a Turnitin assignment.
How long does it take for an originality report to be refreshed? Open the student paper, click Filter and Settings and then 'New Report'.
Why do I receive emails from Turnitin when students submit? It's a feature of the new Moodle integration with Turnitin, which can be turned off for individual accounts.
How do I remove a submission from the Turnitin database? You will need to contact Digital Services with the paper ID of the submission.
How do I access old Turnitin assignments? Read on to learn how to migrate old Turnitin assignments to version 2 or access them via Turnitinuk.com.
How do I reveal student identities without releasing marks to students in Turnitin? Deanonymise students without releasing grades or feedback to students.