What does 0% mean in my Turnitin submission inbox?
It means that the students work doesn't match sources in the Turnitin database.
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How do I move submissions between Turnitin dropboxes?
Module Leaders won't be able to do that. Please contact your Faculty. -
What can I do if my students haven’t received a digital receipt for their Turnitin submission via email?
When the submission open in Feedback Studio, click the Download icon in the bottom right and select Digital Receipt. -
Why do I get Turnitin login page when I click on a submission to mark it?
Because your browser is blocking third-party cookies. Read on to find out how to disable that setting. -
How do I re-enable anonymous marking in Turnitin?
Revealing a students name is irreversible. Please contact Digital Services. -
How do I restrict a Turnitin submission inbox to only receive one submission per student?
When creating a Turnitin assignment, select "Generate Reports immediately, first report is final". -
How do I access all Turnitin assignments for a specific student?
Module Leaders are able to do that via the TurnitinUK website. -
Why can’t my students view their feedback in Turnitin?
A few things to check when students are reporting that they can't view their feedback in Turnitin. -
How do I share a QuickMarks set in Feedback Studio?
By downloading a file from within the QuickMark Manager which can be shared with colleagues. -
How do I change the post date in Turnitin?
Click on pencil icon under Post Date to choose when marks and feedback should be released to students. -
Why can’t I see which students viewed their feedback in Turnitin?
You will need to click the refresh icon for all individual submissions for the checkmark to appear. -
Why can’t my students submit to Turnitin?
There a few settings you need check when students are reporting that they are unable to submit. -
How do I download rubrics from read-only assignments in Turnitin?
You are able to do download read-only rubrics from the TurnitinUK website. -
How do I access TurnitinUK.com?
You need to visit turnitinuk.com and reset your password first. -
Why does a submission show high originality score but no highlights?
It happens when you have selected to exclude bibliography in a Turnitin assignment. -
How long does it take for an originality report to be refreshed?
Open the student paper, click Filter and Settings and then 'New Report'. -
Why do I receive emails from Turnitin when students submit?
It's a feature of the new Moodle integration with Turnitin, which can be turned off for individual accounts. -
How do I remove a submission from the Turnitin database?
You will need to contact Digital Services with the paper ID of the submission. -
How do I access old Turnitin assignments?
Read on to learn how to migrate old Turnitin assignments to version 2 or access them via Turnitinuk.com. -
How do I reveal student identities without releasing marks to students in Turnitin?
Deanonymise students without releasing grades or feedback to students.