What is an incognito window?
Incognito/Private window does not store cookies after you close your browser and can be used for troubleshooting.
IT
Get help with using mainstream technology to facilitate workarounds.
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Why do I receive emails from Turnitin when students submit?
It's a feature of the new Moodle integration with Turnitin, which can be turned off for individual accounts. -
How do I access old Turnitin assignments?
Read on to learn how to migrate old Turnitin assignments to version 2 or access them via Turnitinuk.com. -
How can I create a plain text document?
You can use Notepad on Windows or TextEdit on macOS to create documents without formatting. -
How do I stop blocking third party cookies?
Step-by-step instructions on how to stop blocking third-party cookies on different browsers. -
Why can’t I add automatic captions in Panopto?
Because Panopto hasn't finished processing the audio of the recording. -
Why do my students need to request access to view videos in Panopto?
Students need to click on the Panopto LTI activity or block for Panopto to authenticate them as viewers. -
Why can I not see my scheduled meetings in the Zoom client?
Because once you log into the Zoom client, you need to start the meeting via Moodle. -
Why can I not add or view Panopto videos in Moodle?
Safari users can't access the Panopto activity because the browsers has blocked third-party cookies permanently. -
How do I delete recordings from Zoom?
Go to your Zoom profile > Recordings > More > Delete. -
How do I access Panopto as professional services staff?
If you don’t have access to an academic module in Moodle or have never accessed Panopto as professional services staff:... -
How do I update the Zoom desktop client to the latest version?
Open the desktop client, click your profile picture or initials (top right) and choose 'Check for updates'. -
Which Zoom settings are enabled/disabled in my account?
Zoom displays a toggle icon on the right to indicate the status of the setting and what control the user has over it. -
How do I enable authentication for my Zoom meetings?
When scheduling a meeting, tick the box 'Require authentication to join'. -
How do I reactivate suspended enrolments in Moodle?
Click Participants > click the gear icon next to the enrolment > change the 'enrolment ends' date > click Save Changes. -
How to add a Module timetable to your Google Calendar
First, find your Module in the Course module list – you can access the list here: Course module list. Alternatively,... -
How do I disable the ‘New sign in to your Moodle’ email notification?
Moodle 4 introduces a security enhancement whereby a user will receive an email when logging in from a new device/location for the first time. This article explains how to disable this.