How do I move submissions between Turnitin dropboxes? Module Leaders won't be able to do that. Please contact your Faculty.
How do I re-enable anonymous marking in Turnitin? Revealing a students name is irreversible. Please contact Digital Services.
Why can’t my students view their feedback in Turnitin? A few things to check when students are reporting that they can't view their feedback in Turnitin.
What is an incognito window? Incognito/Private window does not store cookies after you close your browser and can be used for troubleshooting.
Why can’t I see which students viewed their feedback in Turnitin? You will need to click the refresh icon for all individual submissions for the checkmark to appear.
Why can’t my students submit to Turnitin? There a few settings you need check when students are reporting that they are unable to submit.
Why does a submission show high originality score but no highlights? It happens when you have selected to exclude bibliography in a Turnitin assignment.
How long does it take for an originality report to be refreshed? Open the student paper, click Filter and Settings and then 'New Report'.
Why doesn’t the ‘User Overrides’ setting work in a Moodle quiz? When adding time restrictions, use the relevant section in the activity settings and not Restrict Access.
How do I update the Zoom desktop client to the latest version? Open the desktop client, click your profile picture or initials (top right) and choose 'Check for updates'.
How do I delete videos in Panopto? Video instructions Step-by-step instructions Go to Panopto (opens in new tab). Log in with your Moodle credentials, i.e. p number...