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How do I enable and edit captions on my video in Panopto?

You have the ability to add ASR (automatic speech recognition) generated captions to your Panopto sessions. As with all automatic captioning services, these captions will need to be edited for obvious errors that the system may have made. Focus on comprehension, rather than making sure these are 100% perfect. Likewise, do note that this is automatic captioning but not immediate captioning and therefore it will take some time for the process to be completed and the ASR captions to become available.

For videos that are shorter than one hour, the ASR generated captions may take up to 8 hours to appear. For videos that are one hour or more the process may take up to 24 hours.

Enable captions

Zoom lecture recordings are automatically being transferred to Panopto after the Zoom meeting has ended. Panopto will process the video and will need a few minutes to add the automatic captions that it picked up from Zoom.

I can’t see the captions of my Zoom lecture in Panopto

– Panopto won’t show you the captions that picked up from Zoom until it has finished processing the audio of your lecture. See: Why can’t I add automatic captions in Panopto?

– We have noticed an intermittent issue, where Zoom takes longer than usual to transcribe the captions of a recording. While Zoom is transcribing your audio, Panopto may pick up the recoding (audio and video), but without the captions. If you notice that Panopto has fully processed audio and video and it still doesn’t display the captions, you need to import them manually.

To manually import automatic captions in Panopto:

  1. Click on the Panopto activity in your Moodle course.
  2. Then find your lecture recording.
  3. Hover your mouse over it and click Edit.
  4. On the left, click Captions.
  5. Click Import captions.
  6. Choose Import automatic captions.

Edit captions

  1. Click on the Panopto activity in your Moodle course.
  2. Find the video you wish to add captions to.
  3. Hover your mouse over it and click Edit.
  4. Select Captions from the left side of the editor,
  5. You should automatically see the captions that Panopto imported from Zoom. If you don’t see any, click the Import captions dropdown.
  6. Select Import automatic captions to add machine-generated captions.
  7. Captions and timings should appear below. Scroll through the captions and click on each segment to correct any mistakes that the system has made. Your changes are saved automatically.
Figure 1. Enable automatic captions in the Panopto Editor. (The video has no sound)
Updated on July 8, 2021

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