In the majority of cases, ASR (automatic speech recognition) generated captions are automatically added to all videos added to Panopto. As with all automatic captioning services, these captions will need to be edited for obvious errors that the system may have made. Focus on comprehension, rather than making sure these are 100% perfect. Likewise, do note that this is automatic captioning but not immediate captioning and therefore it will take some time for the process to be completed and the ASR captions to become available.
For videos that are shorter than one hour, the ASR generated captions may take up to 8 hours to appear. For videos that are one hour or more the process may take up to 24 hours.
Enable captions
Panopto processes automatic captions for videos added using the Create button. Zoom lecture recordings are automatically being transferred to Panopto after the Zoom meeting has ended. Panopto will process the video and will need a few minutes to add the automatic captions that it picked up from Zoom.
I can’t see the captions of my Zoom lecture in Panopto
– Panopto won’t show you the captions that picked up from Zoom until it has finished processing the audio of your lecture. See: Why can’t I add automatic captions in Panopto?
– We have noticed an intermittent issue, where Zoom takes longer than usual to transcribe the captions of a recording. While Zoom is transcribing your audio, Panopto may pick up the recoding (audio and video), but without the captions. If you notice that Panopto has fully processed audio and video and it still doesn’t display the captions, you need to import them manually.
In the unlikely event that captions are not automatically added, you can manually import automatic captions in Panopto:
- Click on the Panopto activity in your Moodle course.
If you don’t have a Moodle course, you can visit Panopto directly. - Then find your recording.
- Hover your mouse over it and click Edit.
- On the left, click Captions.
- Click Import captions.
- Select Upload or Request captions.
- Under the section ‘Request Captions’ find Service level.
- Choose Automatic Machine Captions from the dropdown list.
- Click Order.
Edit captions
- Click on the Panopto activity in your Moodle course.
- Find the video you wish to add captions to.
- Hover your mouse over it and click Edit.
- Select Captions from the left side of the editor,
- Captions and timings should appear below. Scroll through the captions and click on each segment to correct any mistakes that the system has made. Your changes are saved automatically.